Shipping policy

SHIPPING POLICY

- All orders have a 3-4 week processing and delivery window. Any orders that exceed 4 weeks will be contacted with updates on the status of their package.

- All address changes must be made and submitted to info@risenracingofficial.com within one week after your order date.

- All returned packages must submit a new verified address for reshipment within 2 weeks of failed delivery.

-All international shipments are delivered on a Delivered Duty Unpaid (DDU / DAP) basis unless explicitly stated otherwise at checkout. The customer (consignee/importer) is solely responsible for all applicable local customs duties, import Value Added Taxes (VAT), Goods and Services Taxes (GST), sales taxes, and all statutory or administrative entry charges.

-The customer expressly agrees to bear all administrative, processing, and governmental entry fees levied by local customs authorities or international carriers.

-If a customer refuses to pay required customs duties, taxes, or entry processing fees, or if the shipment is returned/destroyed by customs due to non-compliance or failure to provide required documentation (e.g., local tax IDs, original invoices):

• The customer remains liable for all initial freight charges, return freight costs, and any customs destruction/disposal fees incurred.

• Any such costs will be deducted from any applicable refund.

WHAT HAPPENS IF MY ORDER IS DELAYED?

If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.

For EU and UK consumers: This does not affect your statutory rights. For more information please refer to our Terms.

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any further questions or comments, you may contact us by:
Email: info@risenracingofficial.com